Innovation in public services:: Web application for citizen collection with ISO/IEC 25010 approach. INNOVATION & DEVELOPMENT IN ENGINEERING AND APPLIED SCIENCES, [S. l.], v. 7, n. 1, p. 23, 2025. DOI: 10.53358/ideas.v7i1.1109. Disponível em: //ojs.devsoftec.com/index.php/ideas/article/view/1109. Acesso em: 2 apr. 2026.